It all started at 6:30 pm when I wanted to withdraw money from Public Bank. My account is maintained with CIMB. I tried the first time and the transaction was "cancelled". I took my ATM card and threw away the receipt. Big Mistake! I went to the adjacent ATM and tried again. Same thing. Transaction cancelled. Took ATM card, threw away receipt and went off. Another F**king Big mistake.
3 and a half hours passed and my instinct prompted me to check my account balance through the internet, CIMB clicks. Much to my horror, RM1001 was debited from my account. Panicked shit, should best describe me at that moment. Luckily, Sue Ching calmed me down and asked me to report the matter immediately to CIMB. I grab my ATM card and dialled the 1-300 number at the back of the card. The lady on the line told me that such incidents involving MEPS withdrawal have been rampant these past few days as they got quite a number of complaints. She advised me to bring the receipt to the nearest CIMB branch to report the matter and the money will be credited back to my account in 7 working days ater investigations have been done. I told her I threw the receipts away. She then gave me the alternative to bring my bank book and make the report if I did not have the receipt. But I still did not feel secured and comfortable without the receipt. So off I went to Public Bank at 10:30 pm looking for the receipts in a trash can full of the same kind of receipts. Luck was on my side. I found the two receipts after just 10 minutes and feeling much much relieved.
So the next time you get any transaction cancelled at the ATMs, do not throw away the receipts.
